DWSD Customer Service Phone Number 313-267-8000. DWSD 24-hour Emergency Service Phone Number 313-267-7401

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Detroit Delivers for report running problems. Report running water issues 24 hours a day at 313-267-7401  
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dwsd Damaged frozen Pipe

To guard against pipes freezing, keep the area where your water meter is located, warm.

Also keep a faucet open very slightly (dripping)


Information Update Section

•  March 11, 2015 : Continued Public Hearing on Proposed Rates.

•  March 11, 2015 : Public Hearing on Budgeted Programs, Services, and Activities.

•  March 4, 2015 : Continued Public Hearing on Proposed Rates

•  March 4, 2015 : Public Hearing on Budgeted Programs, Services, and Activities.

•  February 25, 2015 : Public Hearing on Rates.

•  February 25, 2015 : Public Hearing on Budgeted Programs, Services, and Activities.

•  January 21, 2015: RF Exposures Response to Customers

•  January 8, 2015: Veolia Peer Review


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Detroit residents are required by state law to disconnect downspouts leading to the sanitary sewer system. This is a requirement of all Michigan cities. Water from downspouts connected to the sewer system can overload the sewer system and can pollute our rivers and cause basement flooding.

For more information on our downspout disconnection program, click here.

Pumpage Data

All treatment plants are operating at normal levels. To view the latest daily pumpage sheet, click here.

Look through the DWSD Pumpage Data Archive by clicking here.