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The Mission of the Detroit Water and Sewerage Department is to exceed our customers' expectations through the innovative treatment and transmission of water and wastewater, and the provision of services that promote healthy communities and economic growth.
Planning to be away for awhile?
If you are planning to be out of town for a long period of time, please contact DWSD at (313) 267-8000, and give your name, current address, phone number, and account number. Then, be sure to leave a forwarding address and specify the period that you will be out of town. That will help DWSD and the U.S. Postal Service forward your bills to the correct address and help avoid any unnecessary water service shutoffs and fees. Currently, DWSD will shut off water service if the account is 45 days past due.
• October 29, 2013: DWSD Joins Online Procurement System.
• New Job Opening: Risk Management Advisor.
• September 20, 2013: DWSD Records $9 Million in Savings.
• September 6, 2013: New Kiosks Makes Payments a Breeze.
• August 29, 2013: Stormwater Billing Update.
• July 26, 2013: DWSD Wins Silver Peak Performance Award.
• CFO's Analysis of DWSD Audited Financial Reports for Fiscal Year 2012
DWSD has teamed up with DTE Energy to help educate Detroit customers on how to use
electricity and water wisely. Click here for details.
Detroit residents are required by state law to disconnect downspouts leading to the sanitary sewer system. This is a requirement of all Michigan cities. Water from downspouts connected to the sewer system can overload the sewer system and can pollute our rivers and cause basement flooding.
For more information on our downspout disconnection program, click here.
This website contains several types of document files, including PDF and DWG files. You will need a PDF Reader, such as Adobe Acrobat Reader, to view the PDF files. Click here to download Adobe Acrobat Reader.
DWG files also require a viewer, such as DWGSee or Autodesk DWG TrueView. Click here to download DWGSee or click here to download Autodesk DWG TrueView.
All treatment plants are operating at normal levels. To view the latest daily pumpage sheet, click here.
Look through the DWSD Pumpage Data Archive by clicking here.
• December 5, 2013 - 12:00pm, Operation, Regulatory, Compliance and Procurement (ORCAP) Committee Meeting.
• December 9, 2013 - 7:30am, Finance Committee Meeting.
• December 18, 2013 - 2:00pm, DWSD Board of Water Commissioners' Regular Meeting.
All BOWC Meetings take place in the 5th Floor Board Room of the Water Board Building, 735 Randolph in Downtown Detroit. Click here for agendas and approved meeting minutes.
