DWSD Customer Service Phone Number 313-267-8000.  
    DWSD 24-hour Emergency Service Phone Number 313-267-7401


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Detroit Delivers for report running problems. 
	Report running water issues 24 hours a day at 313-267-7401  
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"Change is also being noticed and commented on by our customers. They support our effort. They will also continue to point out where we falter -- that's OK too. We need to hear about what matters to our customers and then demonstrate our desire and ability to exceed their expectations...AND WE CAN!"

Sue McCormick
Director, DWSD

Director's Report

The Director's Report - The Director's Compliance Report.
Click here for more details.

  August 27, 2014: Market Response to Detroit Water and Sewerage Department Bonds Exceeds Expectations.

  August 26, 2014: DWSD customers can beat heat, avoid crowds by entering into payment plans over the phone.

  August 25, 2014: Cobo Water Fair helps more than 1,300 residents avoid shut-off.

  August 22, 2014: DWSD Bond Tender.

  August 20, 2014: Cobo Water Fair.

  August 6, 2014: Detroit Board of Water Commissioners Approves Plan to Refinance $5 Billion in Bonds.

  August 6, 2014: DWSD 2014 Tender Offer, Refunding, and New Money Plan.

  August 4, 2014: DWSD Extends Moratorium on Residential Shutoffs until August 25.

  July 30, 2014: Emergency Manager Order No.31

  News Release - Water Affordability Fair on August 2nd

  July 14, 2014: DWSD announces "Detroit Delivers" a new, FREE app for your smartphone that enables residents of the City of Detroit to report running water in or around abandoned buildings, with just a few clicks!
Click here for more details.

DWSD Customer Survey
Online Billpay Trouble Paying Your Water Bill?

Take the DWSD Customer Survey

Read about DWSD's Online Account Services.
Click here for more details.

Having trouble paying your water bill?
Click here for more details.

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Detroit residents are required by state law to disconnect downspouts leading to the sanitary sewer system. This is a requirement of all Michigan cities. Water from downspouts connected to the sewer system can overload the sewer system and can pollute our rivers and cause basement flooding.

For more information on our downspout disconnection program, click here.

Pumpage Data

All treatment plants are operating at normal levels. To view the latest daily pumpage sheet, click here.

Look through the DWSD Pumpage Data Archive by clicking here.

Friends of the Detroit River Wise Water Usage