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    DWSD 24-hour Emergency Service Phone Number 313-267-7401


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	Report running water issues 24 hours a day at 313-267-7401  
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In observation of the upcoming holidays all Customer Care Service Centers and the Call Center will be CLOSED on

  Tuesday, November 11, 2014: In observance of Veteran's Day

  Thursday November 27th-29th, 2014: For Thanksgiving

To make fast, easy payments online, Click Here.

Director's Report

 Sue McCormick
 Director, DWSD

"September 9, 2014: Today marks a major transition for the Detroit Water and Sewerage Department. By collaborating with Wayne, Oakland and Macomb counties, we are able to reach more people with the message that water quality and water rates are important. We look forward to working together with our regional partners so that we remain the utility of choice in Southeastern Michigan. Our primary goal is to provide our customers with some of the best drinking water in the world and we will continue to do that"

The Director's Report - The Director's Compliance Report.
Click here for more details.

 Director's Report

James Fausone, Esq.
BOWC Chairman

"September 9, 2014: The Board of Water Commissioners welcomes the opportunity to work in concert with Wayne, Oakland and Macomb Counties in the formation of a Regional Water Authority. The Board’s position has always been to be supportive of any system of management of the Detroit Water and Sewerage Department that retains local influence in the control of the department."

  October 10, 2014: Statement from Mayor Mike Duggan on unanimous approval of regional water authority.

  September 10, 2014: With more flooding possible, City asks residents and businesses to clear the storm drains in front of their property.

  September 9, 2014: MOU Regarding the formation of Regional Water Authority.

  September 9, 2014: Agreement to create water authority guarantees funding to rebuild regional system and to assist customers in need.

DWSD Customer Survey
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Read about DWSD's Online Account Services.
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Detroit residents are required by state law to disconnect downspouts leading to the sanitary sewer system. This is a requirement of all Michigan cities. Water from downspouts connected to the sewer system can overload the sewer system and can pollute our rivers and cause basement flooding.

For more information on our downspout disconnection program, click here.

Pumpage Data

All treatment plants are operating at normal levels. To view the latest daily pumpage sheet, click here.

Look through the DWSD Pumpage Data Archive by clicking here.

Friends of the Detroit River Wise Water Usage